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Effective Date: January 15, 2024

Welcome to Handmade Wooden Crafts! At https://handmadewoodencrafts.in (the “Site”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your Personally Identifiable Information (“PII”). By using our Site and services, you agree to the terms of this Privacy Policy.

1. Information Collection:

1.1 Personally Identifiable Information (PII): We collect basic user profile information from all visitors. For Authorized Customers, additional information, including name, email address, phone number, address, and social media profile information, may be collected.

1.2 Information Collected during Checkout: During the checkout process, we collect information about products viewed, location, IP address, browser type, shipping address, and use cookies to track cart contents.

1.3 Payment Information: When making a purchase, payment details, including credit card information, are collected for secure processing. Payments are processed through third-party providers, such as CCAvenue.

1.4 Children’s Privacy: Our services are not intended for children under the age of 18, and we do not knowingly collect PII from individuals under 18. If we become aware of such information, we will promptly delete it.

2. Use of Information:

2.1 Customization and Service Fulfillment: PII is used to customize the Site, provide service offerings, and fulfill buying and selling requests. Visitors and authorized customers may be contacted about opportunities or to respond to specific inquiries.

2.2 Sharing Information: PII may be shared with other authorized customers for potential transactions. Aggregated information may be shared with affiliated agencies and third-party vendors. Opt-out options are available for receiving information.

2.3 Cookies: Cookies are used for various purposes, such as obtaining visitor preferences and ensuring security. Visitors can manage cookie preferences in their browsers, but certain features may be affected.

2.4 Login Information: We use login information, including IP addresses and browsing details, to analyze trends, administer the Site, and gather demographic information.

3. Security: PII is securely stored, accessible only to qualified employees with limited access. We employ encryption protocols to protect sensitive information. While we implement security measures, electronic systems are susceptible to errors and break-ins.

4. Rights and Choices: Visitors and Authorized Customers have rights under data protection law, including access, rectification, erasure, and the right to object to processing. Opt-out options for communications are available.

5. Changes to Privacy Policy: Changes to the Privacy Policy will be communicated by posting on the Site. Visitors and Authorized Customers will be notified if changes may impact the disclosure of previously requested non-disclosure of PII.

6. Links to Other Websites: The Site may contain links to other websites. We encourage users to review the privacy policies of linked sites as they may differ from ours.

7. Contact Us: If you have questions about this Privacy Policy, contact us at info@handmadewoodencrafts.in.

8. Last Updated: This Privacy Policy was last updated on January 15, 2024.

Checkout Information Collection:

During the checkout process, we collect the following information:

8.1 Products Viewed: To show you recently viewed products.

8.2 Location, IP Address, and Browser Type: For estimating taxes and shipping.

8.3 Shipping Address: To estimate shipping costs and deliver your order.

8.4 Cookies: To track cart contents while you browse our site.

8.5 Name, Billing Address, Shipping Address, Email Address, Phone Number, Credit Card/Payment Details: Necessary information for processing orders, providing account information, responding to requests, and preventing fraud.

8.6 Account Information: If you create an account, we store your name, address, email, and phone number for future orders.

8.7 Order Information Storage: We store order information for the required period for tax and accounting purposes, including your name, email, and billing/shipping addresses.

Team Access: Members of our team (Administrators and Shop Managers) have access to order and customer information to fulfill orders, process refunds, and provide support.

Sharing with Third Parties: We share information with third parties to facilitate order processing and store services, including payment processors like CCAvenue. Refer to the CCAvenue Privacy Policy for more details.

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

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