Last Updated: August 22, 2026
Welcome to Handmade Wooden Crafts.
These Terms & Conditions explain the rules for using our website and purchasing our products.
By using our website or placing an order, you agree to these Terms & Conditions.
1. About Handmade Wooden Crafts
Handmade Wooden Crafts is an online store offering handmade wooden, bamboo and eco-friendly home décor and handicraft products.
Website: https://handmadewoodencrafts.in/
Email: info@handmadewoodencrafts.in
Phone: +91 93114 55381
Legal Business Name: Handmade Wooden Crafts
Business Address: Plot No 15-16 Gali No 2A Vipin Garden Ext. Dwarka Mor
2. Our Products
We offer handmade products created using materials such as wood and bamboo.
Because our products are handmade and may use natural materials, small variations may occur between individual pieces.
These may include differences in:
- Colour
- Wood grain
- Texture
- Bamboo pattern
- Finish
- Size or dimensions
Such differences are a natural characteristic of handmade products.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, prices, dimensions and other product information.
However, colours may appear slightly different depending on your screen, device or display settings.
We may correct genuine errors or inaccuracies in product information when identified.
4. Product Availability
Products are subject to availability.
If a product becomes unavailable after an order has been placed, we may contact you to offer an alternative or cancel the order and provide an eligible refund.
5. Prices
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time.
The price applicable to your order is the price displayed when you place the order, except where there is an obvious pricing or technical error.
Applicable shipping charges, if any, will be displayed during checkout.
6. Placing an Order
When placing an order, you agree to provide accurate information including:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- PIN code
You are responsible for checking your order details before completing payment.
7. Order Confirmation
After successful payment and order creation, you may receive an order confirmation through the contact information provided during checkout.
An order may be cancelled in certain circumstances, including:
- Product becoming unavailable
- Incorrect product price due to a genuine technical or human error
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Circumstances that prevent us from fulfilling the order
If payment has already been received for an order that we cancel, the eligible amount will be refunded.
8. Payment
We may use third-party payment service providers such as Razorpay to process online payments.
Available payment methods may include options supported by the payment gateway at the time of purchase.
Payment information is processed through the applicable payment service provider.
Handmade Wooden Crafts does not intentionally store complete card numbers, CVV, UPI PIN or net banking passwords on its own servers.
9. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times may vary because of the delivery location, courier serviceability, weather, public holidays and other circumstances outside our reasonable control.
10. Returns, Refunds and Cancellations
Returns, refunds and cancellations are governed by our Refund, Return & Cancellation Policy.
Please review this policy before completing your purchase.
11. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Use the website for lawful purposes
- Not attempt to gain unauthorised access to our website
- Not interfere with website security
- Not use the website for fraudulent transactions
- Not misuse or copy our website content without permission
12. Website Content
The text, photographs, graphics, logos, product images, designs and other content displayed on the website belong to or are licensed to Handmade Wooden Crafts unless otherwise stated.
You may not copy, reproduce, modify, distribute or commercially use our website content without our written permission, except where permitted by law.
13. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Courier and logistics services
- Website hosting services
- Analytics services
- Security services
- Other technology providers
These third-party services may have their own terms and privacy policies.
14. Website Availability
We try to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.
The website may temporarily be unavailable because of maintenance, technical problems, security issues or other circumstances beyond our reasonable control.
15. Fraud and Unauthorised Transactions
We may review, hold or cancel transactions that appear suspicious, fraudulent or unauthorised.
Where necessary, information may be shared with payment providers, courier partners, financial institutions or appropriate authorities as permitted or required by law.
16. Limitation of Liability
We will make reasonable efforts to provide accurate product information and fulfil accepted orders.
To the extent permitted by applicable law, Handmade Wooden Crafts will not be responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to remove or limit any legal rights that cannot legally be excluded.
17. Privacy
Your use of personal information is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use customer information.
18. Changes to These Terms
We may update these Terms & Conditions when necessary.
Any updated version will be published on this page with a new “Last Updated” date.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the appropriate courts having jurisdiction over the business, subject to applicable law.
20. Contact Us
If you have questions about these Terms & Conditions, orders, products or payments, please contact:
Handmade Wooden Crafts
Email: info@handmadewoodencrafts.in
Phone: +91 93114 55381
Business Address: Plot No 15-16 Gali No 2A Vipin Garden Ext. Dwarka Mor